Privacy policy and data protection

The controller of the personal data collected on this website isThe Tourist Insight, with administrative headquarters at Av. Paseo de la Reforma 50, Col. Juárez, Cuauhtémoc, 06600 Mexico City, CDMX, Mexico, contact phone number +52 55 5207 8100 and institutional email addresslegal@thetouristinsight.com. This entity ensures the confidentiality and legitimate handling of the data that users provide voluntarily.

Our primary function lies in the rigorous dissemination of historical routes, the architecture of the Historic Center, and the cultural memory of the central valleys of Mexico. This cultural vocation requires a scrupulous standard of legal integrity, ensuring that no personal information is subject to arbitrary commercial exploitation or practices contrary to informational self-determination.

The legal basis that legitimizes the processing of your contact data is the free, specific, informed, and unequivocal consent granted by the user when voluntarily submitting a communication through the Site's form. This act materializes the express will to establish an informative epistolary exchange regarding our guides and recommendations.

Meanwhile, the processing of technical navigation data responds to the controller's legitimate interest in ensuring the technical availability, integrity, and operational security of its outreach platforms. This balancing does not violate the fundamental rights and freedoms of visitors, as identifiers are anonymized and kept solely for defensive and network operational purposes.

Personal data provided through the contact form will be kept only for the time necessary to resolve the formulated inquiry and address any subsequent clarifications, with a maximum ordinary period of twelve months after the last exchange of communications. After this period, the data will be deleted or irreversibly anonymized.

Technical navigation logs on servers are periodically purged in cycles no longer than sixty calendar days, ensuring that operational memory maintains a limited volume free of residual information susceptible to non-essential retrospective traceability.

The Tourist Insight does not sell, rent, or transfer its users' personal data to third-party entities, except in cases strictly required by legal mandate or a founded and motivated request from competent judicial or administrative authorities within the framework of their regulatory powers.

For the provision of auxiliary services (such as web server hosting and spam filtering systems), we hire technology providers who act as data processors under formal agreements of strict confidentiality. Such technical corporations are legally prohibited from using the information for any purpose other than the strict custody or telematic transport of the contracted service.

In order to prevent unauthorized access, accidental alteration, or illicit loss of personal data, The Tourist Insight applies proportional technical and organizational security measures, including web communication encryption protocols (HTTPS with valid TLS certificates), perimeter firewalls, and strict access controls to the administration database.

Our hosting architecture in Mexico City restricts direct access to repositories only to duly accredited personnel subject to express deontological responsibilities. Management passwords and service keys are systematically renewed under entropy robustness policies.

Notwithstanding the above, the user must be aware that no electronic transmission on the public network is completely impregnable against illicit conduct of international cybercrime. In the remote and hypothetical event of a security breach that significantly compromises the rights of users, prompt notification will be carried out in accordance with applicable regulatory frameworks.